Returns & Exchanges

At EVER Skincare, we want you to love your results; if you are not completely satisfied with your purchase, you may return your items within 45 days for a full refund or exchange. Our goal is to ensure your skin journey is seamless, supported by our high-performance clinical grade standards.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Securely place the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing